INTERVIEW | 3 min read

Behind the Signing Table: A Certified Notary Agent on What Borrowers Should Know

Last edited: Aug 8, 2026
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When you're refinancing a home or closing on a new property, the loan signing appointment is often the final hurdle before the keys are in your hand. But for many borrowers, the process can feel unfamiliar and a little intimidating.

Yvonne Cornelis, a Certified Notary Signing Agent based in the Tri-Cities region of Tennessee, sat down with us to walk through what actually happens during a signing, how to prepare, and why working with a certified agent matters.

What a Typical Loan Signing Looks Like

According to Cornelis, a standard appointment runs about 45 to 60 minutes. Borrowers need to bring a valid driver's license, and Cornelis explains that "if a copy isn't available, I can scan the license per the title company's instructions." She also asks signers to fill out her notary journal with their address, phone number, and license details. And yes — she provides the blue pens required for all signatures.

Preparing for the Appointment

One of the most common questions borrowers have is what they need to do beforehand. Cornelis says the answer is simple: "Aside from having a copy of a valid driver's license ready, there is not much else for the borrower to do. The hard work has already been done!" She adds that if anything in the documents seems unexpected, borrowers can easily contact their lender for clarification.

Handling Last-Minute Changes or Errors

Even with careful preparation, mistakes can happen. Cornelis explains that she double-checks all documents before arriving, but "if an error is made during the signing, I always carry an extra copy of the documents. We can easily replace the incorrect page to ensure everything is signed and dated properly." This kind of preparedness can save borrowers from delays in their closing.

Coverage Area and Scheduling Flexibility

Cornelis serves the Tri-Cities region, including Johnson City, Kingsport, and Bristol, Tennessee, as well as surrounding areas in Washington, Sullivan, and Greene counties. She emphasizes that appointments are scheduled based on the signer's availability, and she offers evening and weekend appointments as needed — a valuable option for borrowers with busy schedules.

Certified Signing Agent vs. Regular Notary

Many borrowers don't realize there's a difference. Cornelis explains that "a certified signing agent is a commissioned notary who has undergone additional training specifically for real estate and closing documents." She adds that certified agents are "bonded and insured at a higher level than standard notaries and must pass an annual background check to maintain certification." This extra layer of training and accountability can provide peace of mind for both borrowers and lenders.

For more information about Yvonne Cornelis and her services, visit Cornelis Notary Services.

This interview has been edited for length and clarity.