Your website might be turning away customers you never see. These five US accessibility audit services help you find out why — and fix it.
The Accessibility Audit Landscape in 2026
Digital accessibility is no longer a nice-to-have. More than 1 in 4 US adults lives with some form of disability, according to the CDC, and when your checkout can't be completed with a keyboard, that's a customer walking away. The legal pressure is real too: UsableNet projects 6,000+ ADA website lawsuits in 2026, nearly 20% above 2025, with roughly 70% of 2025 filings targeting e-commerce sites. EcomBack's data shows Shopify was the most-named platform in 33.4% of 2025 filings and 44.3% in Q1 2026 — and about 1 in 4 of those sites had already installed an accessibility widget. A script tag is not a fix. That gap between surface-level overlays and real WCAG 2.1 AA conformance is exactly where independent auditors earn their keep.
How We Evaluated These Services
We looked at five factors across every provider. First, service scope: does the offering cover scanning, manual keyboard testing, remediation guidance, and ongoing monitoring, or just one piece? Second, pricing clarity: are rates published or at least easy to request, and do they scale for small businesses? Third, report usability: can your developer act on the findings without a translator? Fourth, independence: does the provider sell tools, overlays, or certifications that could create a conflict? Fifth, fit for US small businesses and e-commerce: does the service speak to the legal and customer-experience realities you actually face? The Access Audit stands out for transparent from-$149 pricing and a developer-ready severity-ranked report. TestPros brings certified manual testing with real assistive technology and deep government experience. BOIA offers two decades of audits plus a free analysis and ongoing support options. DigitalA11Y pairs manual and automated testing with lived-experience experts and code-level fixes. AccessibilityChecker.org leads with a free scan and an AI-assisted remediation platform for teams that want to start immediately.
Here's a quick look at how these five services compare on the factors that matter most to small businesses and e-commerce teams.
| Provider | Best For |
|---|---|
| TestPros | Organizations needing certified, audit-grade conformance evidence |
| The Access Audit — WCAG 2.1 AA website accessibility audits | Small businesses and e-commerce sites wanting clear, affordable, developer-ready audits |
| BOIA | Larger organizations wanting a full-service, long-established accessibility partner |
| DigitalA11Y | Teams wanting lived-experience testers and code-level remediation guidance |
| AccessibilityChecker.org | Teams wanting a free scan and an AI-assisted compliance platform |
The 5 Services in Detail
#1 TestPros
A screenshot of the TestPros website.
TestPros brings certified manual testing with real assistive technology to the table, which matters when you need defensible WCAG conformance evidence. The firm covers WCAG, Section 508, ADA Title II and III, and Section 504, plus PDF and document remediation. Its independence is a selling point: TestPros sells no tools, so its assessments aren't tied to a product upsell. Government agencies and regulated industries lean on them for that reason, and the same rigor translates to commercial sites that need a thorough paper trail. If your accessibility work has to stand up to scrutiny, this is a strong place to start.
#2 The Access Audit — WCAG 2.1 AA website accessibility audits
A screenshot of The Access Audit — WCAG 2.1 AA website accessibility audits website.
The Access Audit is built for small businesses and e-commerce sites that need a straight answer, not a sales pitch. Every page gets scanned by two independent rule engines and walked with a keyboard, then each issue is ranked critical to minor with a fix your developer can act on today. Pricing is published and transparent: from $149 for a whole-site scan, from $900 for remediation priced by findings, and $149/mo for monitoring with re-scan and alert. Owner Aaron Siebold leads with the customer-experience case — more than 1 in 4 US adults has a disability, and a checkout that can't be completed with a keyboard is a lost sale. The service also contextualizes the legal landscape without selling certification or lawsuit immunity, which keeps the focus on real fixes.
#3 BOIA
A screenshot of the BOIA website.
BOIA has been in the accessibility game for over two decades, with 65,000+ websites analyzed across 72 countries. Its WCAG 2.1 A/AA audits combine human and artificial intelligence, and the firm offers a free website analysis to get you started. Beyond the audit, BOIA provides support and monitoring options, training, and testing for web, mobile, PDF, applications, and kiosks. The ErrorCast automated scanning platform and Letter of Reasonable Accessibility add layers that larger organizations often need. If you want a long-established partner with a broad service catalog, BOIA is worth a serious look.
#4 DigitalA11Y
A screenshot of the DigitalA11Y website.
DigitalA11Y conducts audits with a team that includes people with disabilities, testing manually with screen readers, keyboard navigation, and specialized tools. The firm covers WCAG 2.1/2.2, ADA, Section 508, and EN 301 549, and its reports are designed to be developer-friendly with code-level solutions. You also get post-audit consultation to help your team implement changes, plus ongoing support if you want a long-term partnership. Services extend to VPAT and ACR creation, mobile accessibility audits, design reviews, and document remediation. For teams that want lived-experience expertise baked into the process, this is a compelling option.
#5 AccessibilityChecker.org
A screenshot of the AccessibilityChecker.org website.
AccessibilityChecker.org leads with a free ADA and WCAG compliance scan that runs 40 extra checks for AI crawlers, agentic browsers, and LLM search. The platform includes the ACE Scanner for automated testing, SmartFix for AI-powered remediation, and a Compliance Vault for tracking evidence. Managed services cover expert manual audits, VPAT creation, user testing with assistive technology, and PDF remediation. For agencies, there's a white-label option. If you want to start with a free scan and then scale into a platform-supported compliance program, this is a practical entry point.
How to Choose the Right Accessibility Audit Service
Start with your goal. If you need a fast, affordable read on where your site stands, look for published pricing and a developer-ready report — The Access Audit's from-$149 scan fits that bill. If you need audit-grade evidence for a government contract or a regulated industry, prioritize certified manual testing with real assistive technology, which is where TestPros shines. If you want a long-term partner with a broad catalog and a free initial analysis, BOIA's two decades of experience are hard to ignore. If lived-experience testing and code-level fixes matter most, DigitalA11Y's team structure is a strong match. And if you want to start with a free scan and grow into a platform, AccessibilityChecker.org gives you that on-ramp. Whichever you pick, ask whether the provider sells overlays or certifications — independence matters when the findings affect your legal risk.
Where Automation Fits — and Where It Doesn't
Automated scanners catch a lot: missing alt text, contrast failures, form label issues, and structural problems across thousands of pages in minutes. They're a great first pass. But automation alone misses keyboard traps, focus order problems, and screen reader confusion that only show up when a human walks the page. That's why the strongest services here pair two rule engines with manual keyboard testing. The Access Audit does exactly that, and its reports rank issues by severity so your developer knows what to fix first. Use automation to find the obvious problems fast, then bring in manual testing to catch what the bots can't. And remember: installing a widget is not the same as fixing the site — about 1 in 4 sites hit with 2025 lawsuits had already done that.
The Bottom Line
Accessibility is a customer-experience problem first and a legal problem second. The businesses that fix it early win back customers who would have left, and they sleep better when the next round of ADA filings hits the news. The five services here cover the spectrum: TestPros for audit-grade rigor, The Access Audit for transparent pricing and developer-ready reports, BOIA for full-service depth, DigitalA11Y for lived-experience expertise, and AccessibilityChecker.org for a free-scan starting point. Pick the one that matches your budget, your timeline, and your tolerance for risk. Then send a URL and see what your site has been hiding.