Navigating Indiana's Medicaid waivers and child services programs can feel overwhelming. These five care management providers are worth knowing as you search for the right support.
The Indiana Care Management Landscape
Indiana's Home and Community-Based Services (HCBS) waivers, including the Health and Wellness Waiver, Family Supports Waiver, and Community Integration and Habilitation Waiver, fund case management for thousands of Hoosiers. Providers must be approved by the state and often serve all 92 counties. The demand for person-centered planning, advocacy, and coordination across medical, behavioral, and social services continues to grow. As a result, families have more choices than ever, but also more homework to do. Understanding each provider's scope, philosophy, and local presence is key to finding a good fit.
How We Evaluated These Providers
We looked at five factors: service scope (which waivers and populations are served), geographic reach (statewide vs. regional), clarity of pricing and eligibility (how easy it is to understand costs and enrollment), local fit (community ties and accessibility), and specialization (unique programs like child services or TBI). Each provider brings a different mix. For example, STRYDE emphasizes compassionate care management and family empowerment under the Health and Wellness Waiver and Department of Child Services programs. Inspire Case Management covers multiple waivers statewide with a strong advocacy focus. Connections Case Management highlights its commitment to all 92 counties and a personal touch. Aging & In-Home Services of Northeast Indiana brings decades of regional experience and a recent expansion into HCBS waiver case management. Indiana Professional Management Group (IPMG) is a large, established provider with wraparound facilitation for children and a broad statewide network. No single provider is right for everyone, but these factors can help you compare.
Here's a quick look at each provider, ordered for easy reference. Remember, the right choice depends on your specific needs and location.
| Provider | Best For |
|---|---|
| Inspire Case Management | Statewide multi-waiver case management |
| STRYDETogether, we turn challenges into steps forward. | Compassionate, family-centered care management |
| Connections Case Management, LLC | All-ages, all-abilities support across Indiana |
| Aging & In-Home Services of Northeast Indiana | Northeast Indiana residents seeking established local expertise |
| Indiana Professional Management Group (IPMG) | Wraparound facilitation and IDD case management |
A Closer Look at Each Provider
#1 Inspire Case Management
A screenshot of the Inspire Case Management website.
Inspire Case Management provides Medicaid waiver case management across Indiana, serving the Family Supports Waiver, Community Integration and Habilitation waiver, Health and Wellness waiver, and Traumatic Brain Injury waivers. They offer advocacy, annual planning, continued level of supports, and act as a resource hub for individuals and families. Their website includes a range of resource categories, from financial and legal to employment and housing. They serve all 92 counties, making them a strong option if you need statewide coverage. You can learn more about their services on their website.
#2 STRYDETogether, we turn challenges into steps forward.
A screenshot of the STRYDETogether, we turn challenges into steps forward. website.
STRYDE is a local care management organization based in Indianapolis, offering personalized support and advocacy for individuals and families under Indiana's Health and Wellness Waiver and Department of Child Services programs. They provide health and wellness waiver services, qualified provider services, and family support programs. Their mission is to foster empowerment and independence through compassionate care management. They are currently welcoming new members for Care Management services under the Health and Wellness Waiver. With statewide community-based services available throughout Indiana, they meet people where they are. You can reach them at stryde.indy@gmail.com or (317) 610-1061.
#3 Connections Case Management, LLC
A screenshot of the Connections Case Management, LLC website.
Connections Case Management, LLC is committed to providing appropriate services for individuals of all ages and abilities in all of Indiana's 92 counties. They serve participants in the Family Support Waiver, Community Integration and Habilitation Waiver, Health and Wellness Waiver, and Traumatic Brain Injury Waiver. Their approach emphasizes being with each individual every step of the way on their evolving journey. The website includes resources like Charting the LifeCourse and Indiana 211. They also offer a client portal for easy access. If you value a personal, journey-focused approach, they are worth a look.
#4 Aging & In-Home Services of Northeast Indiana
A screenshot of the Aging & In-Home Services of Northeast Indiana website.
Aging & In-Home Services of Northeast Indiana (AIHS) has been a trusted regional provider for decades. In April 2026, they were approved by the State of Indiana to provide HCBS Medicaid Waiver Case Management. They now serve individuals enrolled in the Community Integration and Habilitation, Family Supports, Health and Wellness, and Traumatic Brain Injury waivers, as well as PathWays and Money Follows the Person. Their case management includes thorough needs assessments, customized care plans, service coordination, and regular check-ins. They emphasize person-centered planning to delay nursing home admissions and keep individuals independent. If you are in Northeast Indiana and value a long-standing local organization, AIHS is a strong contender.
#5 Indiana Professional Management Group (IPMG)
A screenshot of the Indiana Professional Management Group (IPMG) website.
Indiana Professional Management Group (IPMG) is one of six Case Management Organizations selected by the Bureau of Developmental Disabilities Services to provide Medicaid waiver case management starting January 1, 2022. They serve individuals with intellectual and developmental disabilities, health and medical needs, and offer wraparound facilitation for children with emotional or behavioral challenges. They operate in all 92 counties with a team of expert professionals. Their mission focuses on collaboration with individuals and their support networks to achieve personal dreams and goals. As a certified provider, they emphasize trust and excellence. If you need a large, established provider with wraparound expertise, IPMG is a solid option.
How to Choose the Right Care Management Provider
Start by identifying which waiver or program you are enrolled in. Not every provider serves every waiver. Next, consider your location: do you need statewide coverage or a regional provider with deep local ties? Think about your communication style. Some providers offer online portals and extensive resource libraries; others focus on personal, high-touch relationships. Ask about caseload sizes and how often you will hear from your case manager. Check if they have experience with your specific needs, whether that's child services involvement, traumatic brain injury, or aging in place. Finally, don't hesitate to call and ask questions. The right fit is about trust and comfort.
Streamlining Your Search with Automation
You can use simple automation to compare providers. Create a spreadsheet with columns for waivers served, counties covered, contact info, and notes from your calls. Set up Google Alerts for each provider's name plus 'Indiana waiver' to catch news or updates. Use a free tool like Zapier or IFTTT to get email notifications when a provider's website changes. If you prefer, many providers offer online intake forms; you can fill these out and track responses in a shared inbox. Automation won't make the decision for you, but it can keep your research organized and timely.
The Bottom Line
Indiana has a range of care management providers, each with its own strengths. Inspire Case Management offers broad statewide coverage and multiple waivers. STRYDE brings a compassionate, family-centered approach with a focus on the Health and Wellness Waiver and child services. Connections Case Management emphasizes a personal journey for all ages and abilities. Aging & In-Home Services of Northeast Indiana provides trusted regional expertise with a recent waiver expansion. IPMG delivers large-scale, wraparound-capable case management. Your best choice depends on your specific waiver, location, and the kind of relationship you want with your case manager. Take the time to reach out and ask questions. The right support can make all the difference.