Finding a dispatch partner who actually answers the phone can make or break your first year under your own authority. Here are five services worth a closer look.
What are Financial & Business Services services?
New-authority dry van owner-operators face a tough first year. Brokers test you on rate, paperwork piles up, and every hour on a load board is an hour not spent driving or resting. Dispatch services have stepped in to fill that gap, but they are not all built the same. Some are large call-center operations with dozens of dispatchers. Others are small, personal setups where you talk to the same person every week. The right fit depends on how much control you want to keep and how much back-office work you want to hand off.
What we looked at when researching Financial & Business Services
I looked at five factors across every service: service scope (do they cover just load booking or also paperwork and payment follow-up), pricing clarity (is the fee easy to understand before you sign), control (do you approve every load and keep your own authority and broker accounts), communication style (personal dispatcher versus team-based support), and fit for new authorities (do they work with carriers who just got their MC). Each service below stood out in a different way on these factors.
| Provider | Best For |
|---|---|
| Logity Dispatch | Carriers who want a full-service dispatch team with add-on back-office options |
| Dry Van Dispatch for New-Authority Owner-Operators | Freight Dispatch Partner | New-authority owner-operators who want a hands-on dispatcher and full control |
| Fleet Care | Growing carriers who want dispatch plus accounting and compliance under one roof |
| Kandor Logistics | Owner-operators and small fleets that want 24/7 coverage and route optimization |
| My Truck Office | Carriers who want trailer-specific dispatch with light business services |
A closer look at 5 standout Financial & Business Services
#1 Logity Dispatch
A screenshot of the Logity Dispatch website.
Logity runs a full-service dry van dispatch operation with a personal dispatcher assigned to each carrier and 24/7 support. The company advertises a 5% gross fee with no forced dispatch and no hidden payments, which keeps the pricing conversation simple. You get help with rate negotiation, document management, and even factoring and IFTA reporting if you need it. The trade-off is scale: Logity is a larger operation, so the personal attention depends on the dispatcher you land with. One requirement to note: your MC number needs to be at least one month old before you can sign up. That makes it a better fit for carriers who are past the very first weeks of authority.
#2 Dry Van Dispatch for New-Authority Owner-Operators | Freight Dispatch Partner
A screenshot of the Freight Dispatch Partner website.
Freight Dispatch Partner is built specifically for new-authority dry van owner-operators running one to four trucks. Owner Mahadi Hasan keeps the carrier list small on purpose so each truck gets personal attention. You approve every rate confirmation before pickup, you keep your MC and broker accounts, and brokers or your factoring company pay you directly. The fee is 5% of linehaul on loads he books, month-to-month with no setup fee, no minimums, and no lock-in. He handles load search, rate negotiation, broker communication, BOL and POD collection, invoicing, and payment follow-up, including detention and TONU requests. What he does not do is broker freight, hold your funds, or give legal, tax, or insurance advice, so you still need your own professionals for those.
#3 Fleet Care
A screenshot of the Fleet Care website.
Fleet Care offers dry van dispatch alongside a deep menu of trucking services, from accounting and safety compliance to recruitment and after-hours dispatch. That breadth is useful if you want one vendor for dispatch, billing, and paperwork rather than juggling several. The company also handles rate negotiation, factoring service coordination, and document management. For a new authority, the appeal is having a single back-office partner as you grow. The downside is that dispatch may feel less specialized than a shop that only does dry van. It is a solid choice if you plan to add trucks and want services that scale with you.
#4 Kandor Logistics
A screenshot of the Kandor Logistics website.
Kandor Logistics pitches 24/7 dry van dispatch for owner-operators and fleet companies, with a focus on securing high-paying loads and optimizing routes to cut empty miles. The service covers load scheduling, rate negotiation, paperwork and bills, and safety and delivery rule compliance. Kandor also emphasizes custom dispatch strategies, which can help if your lanes or home-time needs are unusual. The 24/7 availability is a real plus for drivers running odd hours or crossing time zones. If you want a dispatcher who treats route efficiency as a core part of the job, Kandor is worth a call.
#5 My Truck Office
My Truck Office runs a dispatch-focused operation with dedicated dry van, reefer, box truck, and power-only dispatch pages, plus state-by-state dispatch coverage. The company also offers business services for new trucking authorities, which can be helpful if you are still setting up your back office. The structure is built for carriers who want a dispatcher who knows their specific trailer type and region. Because the site emphasizes dispatching as its core, you can expect a straightforward conversation about loads and rates. It is a practical option if you want a dispatch-first shop with some business support on the side.
How to choose the right Financial & Business Services
Start with control. Ask any dispatcher whether you approve every rate confirmation and whether brokers pay you directly. If the answer is no, walk away. Next, check the fee structure. A percentage of linehaul is common, but make sure you know what is included and what costs extra. Then look at fit. A new authority with one truck needs a dispatcher who will pick up the phone and push back on lowball broker offers. A carrier with four trucks may need someone who can scale. Finally, read the agreement. Month-to-month with no lock-in gives you an exit if the relationship does not work. No setup fee and no minimums are good signs that the dispatcher is confident in the service.
Expert Conclusion
There is no single right dispatch partner for every dry van owner-operator. Logity suits carriers who want a larger team and add-on services. Freight Dispatch Partner is the closest match for new authorities who want personal attention and full control. Fleet Care works if you want dispatch bundled with accounting and compliance. Kandor Logistics fits drivers who need 24/7 coverage and route efficiency. My Truck Office is a solid dispatch-first option with trailer-specific focus. Talk to two or three, ask the control questions, and pick the one who makes you feel like your truck is the priority.